I have created digital signature technologie for Bank client and employees. As a result 60% of customers chose this method,which halps to 12 million rubles a month on printing sheets and cartridges . I have changed the UX / UI in the program, which allows 2500 employees to work at the same time. Thanks to this, I have reduced time needed for working with: - new client from 40 minutes to 20. -existing client from 15 minutes to 7 minutes. Also I organized a Contact Center with 100% quality control. Employees make 2.5 million calls every month. (Aboute 700 thousand minutes overall.) I have created a motivation program for all levels of workers up to "Director of Macro Region". I have organized a speech analytics program for the Bank's Contact Center and the Bank's offices (face-to-face communicatiins). Recomendations and feedback are displaed directly in the employee's software. Speech analytics program transforms voice into the text in the form of a dialogue ( as it is made in WhatsApp for instans) In addition I have created an analytical platform for employee assessment, including 58 sales indicators, passing tests, training, assessment of employees of related departments.

I have 7 people under my control. I'm looking for points for revenue growth and sales growth at 700 point of sale from Kaliningrad to Kamchatka. I have realized a system of visitors calculation, including the calculation of traffic in front of the office in a radius of 15 meters. It gave us understanding off conversion from incoming people to sales, advertising productivity and staff frendliness. I have opened more than 100 new offices. Now I'm transfering directors volum salary to incom. More than two years I have tried to convince bank's management that paying for number of sales without assessing quality of these sales is not good idea.

I was a technical supervisor. I worked here not lose my planner's skills the first educated. I took samples of the road foundation to test them for strenght. I Also drew cross-section road profiles. This work took me 2-3 weekends per month.

I created a methodology for increasing the profitability of the company. I have reduced the proportion of low-margin sales of products and started selling new products. They were cheaper for a buyer, but very good. I was training staff to consult customers property. Then I made training center with 3 employeers, it was founding to explain each employee what we get profit from and what mistakes we did, and how we can fix it. Also I have changed the rules of product facings, developed new forms of price tags. I began to collect and analyze customer traffiс, and develop motivation for sellers, which was based on the approach, not on quantitative sold goods, I started to work with the B2G and to participate in tenders I know well the ABC XYZ analysis. 22 people under my command Eastern Siberia and the Far East. 115 mobile phone stores.

I had 11 people under my command. My area of ​​responsibility was Eastern Siberia and the Far East, 120 mobile phone stores. I have opened 20 new stores, and 4 sales flagship offices. I have organized work with the B2G and participated in tenders. I started the production standards 5S. I have increased the proportion of customers who used the megaphone more than 2 services from 20% to 80%. These were not inflicted services, they were beneficial both to the company and the client. I Increased the number of cross sales from 1 to 9 on the one sold the phone. (Note: It was not inflicted sales) I know well the ABC XYZ analysis and EBITDA, CAPEX and OPEX.

I Started selling B2B. I have organized sales of b2b in the new region It was Jewish Autonomous Region. I have successfully integrated the sales department which sold mobile communications with the sales department which sold satellite and fiber-optic communications. Thay had opposide corporate cultures. I have created a sales channel through agents, increased sales by 30% in terms of revenue I have increased revenues from sales through dealers, from 4% to 10% I have convinced the management to decide to build Internet access network for b2c costomers along the path of the network for b2b. ( capex, opex, income). I have started to build a fiber-optic connection for the construction of office centers. There was 82 buildings, and 6of them were Class "A" I had 9 people under my command

I organized the work of the department for the design of the brand KM, KMD, and logistics component of the facade. I was interacting with the architectural studios so that my product was in the final version of the contract. I was selecting equipment for the production of windows and doors, and fassaden. I set up the machines. I set up cycles of machine work in accordance with the staff.

I was looking for new partners. I was selecting equipment for the production of windows and doors. I set up the machines. I set up cycles of machine work in accordance with the staff. It is the same as "toyota" or "lean" management.

mini mba, crisis management. strategy.

Management, Management

Construction of roads and airfields. engineer, Engineer of linear structures

google

Sas

Atlasian

SAS Visual analitics, analyst